Quality Assurance

Hunter Cargo & Customs delivers an experienced logistical management solution to all our customers. Our Quality Control is focused on risk mitigation and prevention to ensure we deliver on all contractual obligations and exceed our customers’ expectations.

With starting the company in 1986 and many years of experience in both national and international markets we deliver an effective, efficient and reliable quality end to end service to our customers. Our team of dedicated professionals are experts in the customs broking, freight forwarding, road transport and warehousing.

While we’re committed to creating sustainable value for all stakeholders, we’re equally committed to expanding our business sustainably, with integrity and respect to the communities that we operate in.

We strive to inspire people to work together to deliver quality outcomes and to continously improve our performance across all business activities. We define a quality service outcome as one that delivers:

  • Long term sustainable relationships based on mutual expectations and respect;
  • Good governance and accountability across the supply chain;
  • Timely and well considered services;
  • Anticipate, interpret and optimise any improvement opportunity;
  • On all contractual obligations.

We are dedicated to the philosophy of continual improvement. To support this philosophy, we have implemented a Quality Management System using the Australian, International Standard ISO 9001:2015 Quality Management Systems as the benchmark.

All team members are experts in their fields and are corporately dedicated to providing the highest professional service through best practice philosophies and applications.

We achieve our objectives through selective alignment to well established and proven networks of international freight forwarders that share our passion, commitment and vision to deliver a quality service for all our customers.

Management through innovation and technology will ensure all team members have adequate resources to conduct business effectively and fully understand their requirements under the quality system to ensure all legislative, regulatory requirements and contractual obligations are met.